Privacy Policy

This Privacy Policy explains how Playely ("Playely", "we", "us") collects, uses, and shares information when you use our website and services (the "Service").

1. Contact / Data Controller

Playely is the controller for the processing described in this Policy. Contact: support@playely.com.

2. Information we collect

2.1 Account information

• Email address (required when you sign in with Google).
• Name and profile image (if provided by your Google account settings).

2.2 Quiz and gameplay information

• Quizzes you generate, including prompts/topics, questions, answer options, and which option is correct.
• Game results such as nickname and points/score.

2.3 Payment information

If you purchase a subscription, payments are processed by Stripe. We may receive and store subscription-related identifiers (e.g., Stripe customer/subscription IDs) and status (e.g., whether your account is Pro).

2.4 Usage, device, and cookie data

We (and our analytics providers) may collect information about how you use the Service, including device/browser details, IP address, pages viewed, approximate location inferred from IP, and events related to interactions on the website.

3. How we use your information

• Provide and operate the Service (e.g., sign-in, create/join games, show leaderboards and results).
• Generate quizzes with AI based on your prompt and settings.
• Process subscriptions and manage billing-related account status.
• Improve the Service, troubleshoot issues, and understand usage patterns.
• Security, fraud prevention, and abuse detection.

4. How we share your information

We share information only as needed to provide the Service, comply with law, or protect our rights.

4.1 Service providers

• Google (Sign-In): for authentication via Google login.
• OpenAI: used to generate quizzes. This may involve sending your prompt/topic and generation parameters to OpenAI to produce quiz content.
• Stripe: for payment processing, subscriptions, and customer portal.
• Google Analytics: to understand website traffic and usage.
• Contentsquare: to analyze user experience and interactions on the website.

4.2 Legal and safety

We may disclose information if required by law or if we reasonably believe disclosure is necessary to protect the Service, our users, or others.

5. Cookies and similar technologies

We use cookies and similar technologies for authentication/session management and for analytics (including Google Analytics and Contentsquare). You can control cookies through your browser settings. If you block cookies, some features may not work correctly.

6. Data retention

We retain personal information for as long as necessary to provide the Service and for legitimate business purposes (such as security, compliance, and dispute resolution). You can request deletion by contacting support@playely.com.

7. Your rights and choices

Depending on your location, you may have rights to access, correct, delete, or object to certain processing of your personal data, and to request a copy of your data. To exercise these rights, contact support@playely.com.

8. International transfers

Our providers may process data in countries other than your own. We take reasonable steps to ensure appropriate safeguards are in place where required.

9. Children's privacy

The Service is not directed to children under 13 (or the minimum age required in your jurisdiction). If you believe a child has provided us personal information, contact support@playely.com.

10. Changes to this Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the "Last updated" date above.

This document is provided for general information only and does not constitute legal advice.